About
About QORZAVEN
QORZAVEN is an independent online retailer of kitchen furniture: fixed-size kitchen runs, islands, tall columns, larders, dressers, worktops, sinks, taps and built-in appliances.
How we work
We keep the range curated and the listings specific. Each product page states the details that matter — dimensions, materials, appliance apertures and connection requirements — so you can compare and order with confidence. If something is unclear before you buy, write or call and we will answer honestly, including when a product is not the right fit.
Who we are
QORZAVEN is operated by Elzbieta Jolanta Szelemej, a sole trader (OSVČ) based in Praha, Czech Republic. We are an independent retailer and are not an official representative of any manufacturer.
QORZAVEN
Odlehlá 326/60, 190 00 Praha 9, Czech Republic
Email: [email protected]
Phone: +420 773 149 073
Support hours: Monday to Friday, 9:00–17:00 (CET).
Buying with us
- Delivery within the Czech Republic and the EU, with tracking — see Shipping and Delivery.
- Returns within 14 days under your statutory right of withdrawal, model form provided — see Returns and Refunds.
- Faulty goods are covered by statutory rights for 24 months.
- Support by email or phone, usually answered within one business day.
Safety and use
Cabinetry is delivered flat-packed or palletised for installation by the customer — we do not provide surveys, templating or fitting. Runs are sold at stated fixed sizes: check room dimensions, wall condition and floor level before ordering. Tall and wall units must be fixed to load-bearing walls; anti-tip restraints must be fitted. Ovens and hobs are connected by a qualified electrician, gas appliances by a certified gas fitter, sinks and taps by a plumber. Stone worktops are heavy — plan help and support them as specified.
Questions or complaints
Write to [email protected]. If we cannot resolve a complaint, you may turn to the Czech Trade Inspection Authority (Česká obchodní inspekce, www.coi.cz).